We are the no.1

E-Commerce Returns Provider

Through our intelligent e-commerce returns platform & our global carrier network, we provide personalised returns solutions for your customers, using our vast experience & unrivalled customer experience.

£2 Billion

worth of refunds processed in 2023

+1,500

Carrier services

500,000+

Drop-off
locations

+170

Countries around the world

Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service.

See how
it works

Click to see the portal in action.

Customer Success Stories

Loyal shoppers, bigger profits, and more
sustainable retail.


We live for smarter returns management: for retailers,
customers, & the planet.

ZigZag. Smarter returns.

“ZigZag is so flexible. As a retailer, when you work with ZigZag you know you are getting a really supportive partner that will help you get to the goals you want to get to.”

Rachel Troke
Senior Product Manager

“ZigZag is so flexible. As a retailer, when you work with ZigZag you know you are getting a really supportive partner that will help you get to the goals you want to get to.”

Stuart Hill
Chief Operating Officer

“ZigZag has allowed us to provide customer friendly return processing times within in our warehouse.”

Sportsshoes.com

Logistics Manager

“The reporting has helped Customer Care and Logistics move from being reactive and at the receiving end of issues, to being proactive.”

Dan Grunwerg
Ecommerce Director

ZigZag's E-Commerce Returns Platform

The No.1 Returns Solution

Return Anywhere

Insights to reduce returns

Return Successful

Paid Returns
Reduce Costs

Paperless Returns
Return Sustainably

Get ZigZag
on Shopify

Is your store is on Shopify? Then you can get ZigZag too!

Easy returns for your Shopify store.
Add award-winning returns, with a simple click.

Genuinely Global Returns

ZigZag maintains a global carrier network, serving customers in over 170+ countries, ensuring efficient return management worldwide.

Returning millions of parcels across the globe with 500k drop-off locations.

ZigZag is easy
to integrate

1.

Call us for a demo to learn about our product

2.

Obtain API credentials from ZigZag.

3.

We help you integrate ZigZag into your website

Book Demo

Get a free
consultation
Get a live demo of
our product
Discuss our full range
of implementation solutions
Jason Taylor
Commercial Director

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