Managing your Returns Globally

Seamless integration

ZigZag integrates seamlessly via API or certified connectors for leading e-commerce platforms including Shopify, Magento, SalesForce Commerce Cloud and BigCommerce.

Customer-driven returns

ZigZag will provide you with an online portal, branded with your logo for mobile, tablet and desktop. This can be integrated with your website in minutes by using a URL redirect, completing the user friendly customer journey.

Faster refunds

ZigZag offers full visibility on the returns’ journey so you can drive customer loyalty through faster refunds.

Paperless solutions

ZigZag offers a paperless returns solution with DPD, Royal Mail, Collect Plus, and Hermes in the UK. You don’t need to worry about providing a returns label in the box, and your customers don’t have to worry about finding it.

Our clients

Clear return on
investment

40%
Reduction in customer enquiries
57%
Reduction in returns cost
Instant
Time to refund
50%
Reduction in time to get goods back on shelves
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Mission Accepted

E-commerce consumers return items back to retailers via an intelligent returns portal. Returns take less than a minute with customers able to send tracked returns by post, locker or courier from over 320,000 locations.

220
Warehouses
195
Countries
200+
Carrier Services