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Success Stories

Delivering results for our clients

See how it works

“ZigZag is so flexible. As a retailer, when you work with ZigZag you know you are getting a really supportive partner that will help you get to the goals you want to get to.”

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Rachel Troke
Senior Product Manager

“The reporting has helped Customer Care and Logistics move from being reactive and at the receiving end of issues, to being proactive.”

DG
Dan Grunwerg
Senior Director

“We went from being in a position where the returns solution we had wasn’t doing everything we wanted it to, with a terrible roadmap, to a position where everything is great with ZigZag.”

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Colin Dawes
Head of Logistics
New Look

Return to Store

Land's End

Warehouse Grading

Boden

Return to Store

ECCO

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Our clients

The net result?

Loyal shoppers, more profitable retailers and more sustainable retail.
 We live for smarter returns. For retailers, customers and the planet.

“ZigZag is so flexible. As a retailer, when you work with ZigZag you know you are getting a really supportive partner that will help you get to the goals you want to get to.”

Alex New Look

“The reporting is very helpful to us; it enables us to notice any anomalies with faulty items and sizing, this helps our Customer Service team to provide our customers with expert advice.”

Kate SportsShoes

“We have a clear objective to use the return reasons data to help try to tackle this challenge. Reporting has helped Customer Care and Logistics move from being reactive to being proactive.”

Lauren ECCO

Get started
with ZigzAG

Book a demo about the market leading returns portal

Book a demo
STEP 1.

Book a chat with our expert Jason

STEP 2.

See for yourself the power of our portal

STEP 3.

Partner together to create a tailored solution