Al is a visionary leader who has a deep understanding of the industry, technology and customer needs.

His strategic thinking, innovative spirit, and decision-making skills have been crucial to the success of Zigzag's growth.

Al leads by example, demonstrating that success comes from hard work and perseverance, and he's always inspired everyone with his strong sense of integrity and is committed to ethical business practices.

With a track record of scaling global ecommerce and logistics platforms, Matthew brings deep commercial, operational and partnership leadership, consistently driving growth, innovation and margin expansion across the parcel, returns and retail tech sectors.

A commercially driven executive with 25+ years’ experience delivering transformational growth across ecommerce and logistics businesses.

He has built and scaled commercial organisations from the ground up, led P&L performance and investor reporting at board level, and driving revenue expansion from, with a career track record that includes launching £85M regional operations, leading £120M portfolios, and consistently delivering measurable profit improvement and margin discipline.

Finance executive with extensive experience in finance leadership gained in FTSE 100 companies and within technology scale-up businesses.

Richard brings expertise in commercial finance, strategic planning, performance management and transformational finance to support ZigZag’s growth and financial sustainability.

A commercial marketing leader with over 20 years’ experience across retail, consumer goods and technology.

He specialises in leveraging customer insight, product marketing and content to drive demand, build brand credibility and accelerate growth.

At ZigZag, Lee leads global marketing strategy, helping retailers transform returns and post-purchase into a competitive advantage.

A commercial leader with extensive experience across SaaS and ecommerce, operating across multiple European markets within global technology companies and fast-growing scale-ups.

As Country Manager France, she holds full revenue accountability for the market, driving growth, partnerships and expansion while translating global product capabilities into sustainable business performance.

Technology leader with over 15 years experience of building and leading high performing technical teams across e-commerce, customer experience, and social media sectors; Jon oversees platform engineering, technology innovation and IT operations at ZigZag, ensuring reliable, secure and future-ready systems underpin the company’s global platform.

A seasoned executive leader spearheading product innovation at ZigZag Global, driving award-winning returns and post-purchase (PPX) technology for enterprise retailers worldwide.

With extensive experience across product, project, and programme strategy, largescale delivery, and retail technology, he leads highimpact teams that accelerate ZigZag’s market-leading post-purchase solutions.

People & Culture leader supporting ZigZag’s organisational growth across global markets.

She has extensive experience in scaling teams and shaping strong workplace cultures, specialising in building foundational HR processes for fast-growing tech star-tups.

A business and operations leader with cross-functional expertise; Dobromir supports strategic execution and organisational alignment across teams while also driving initiatives in key markets, bringing a blend of operational precision and commercial insight to support ZigZag’s executive leadership.