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A great selection of ready-to-use carrier services and an option to upload your own labels for the returns.
Boost customer satisfaction with seamless exchanges or store credit refunds. Offer flexible options, including gift cards with added incentives.
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ZigZag brings 10 years of global reverse logistics expertise to Shopify with its Returns & Exchanges app.
Accelerate your e-commerce sales with end-to-end returns management for UK domestic returns
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Retain revenue, speed up processing with return rules, and customise the branding of the Returns Portal
Exchanges and automations to empower the growth of your business
The global engine for returns, trusted by market leaders for over 10 years with domestic and cross-border services around the world
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How Boden’s returns experience has taken shape with ZigZag
Give your customers the convenience they want with one click and watch your bottom line improve. With ZigZag Returns & Exchanges for Shopify, your clients will love how simple it is to make returns.
ZigZag's Shopify app is appreciated by merchants for its easy setup and custom branding of the Returns Portal, among many other reasons. The store owners on Shopify praise the responsive and helpful support team.
The app's comprehensive features and significant timesaving in managing returns and customer inquiries are available in the to test for free!
The customers of your shopify store are having expectations for flexibility option when “the size doesn’t fit” or looking to shop more.
Offer your customers the option to exchange their products for in-stock alternatives with easy to use interface.
Or increase the value of the next purchase, offering a fast refund to store credit. You can even set expiry dates and include incentives such as instant issuing or increased value.
Align the business with the customer’s profile of behaviour! Set business rules and return windows according to your operations. Get started today!
Emerging businesses with a few thousand returns per year are facing the same challenges as the globally operating fashion retailers.
ZigZag is proud to support startup merchants with a store on Shopify and to work with brands across multiple countries.
With our click-to-run solution, ZigZag Returns & Exchanges, available on the Shopify app store, and our enterprise integration, we are here to help you throughout the reversed logistic journey of each parcel.
“Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.”
“The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.”
“The app is great, easy to use for me and my customers and the customer service is quick and helpful!”
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Grow your business with "Save the sale" features and low -cost carrier rates for international returns
See why 400+ merchants are giving total rating of 4.7 stars.
Need a quick answer.
Read our FAQ’s and find out more.
Retailers of any size can take advantage of the smarter returns with ZigZag.
Our Shopify clients remain at the forefront of all platform changes. Unlike many of our competitors, we support all eCommerce platforms, so we probably don’t shout about our Shopify integration enough. But rest assured, we have plenty of Shopify brands that trust and champion our platform.
It’s so hassle-free to get set up that you can be connected in the single click of a mouse. ZigZag can get you quickly set up directly through your Shopify account without the need to bring in your developers. Our pre-built cartridge connects you seamlessly to the Shopify app.
Yes. We have a number of ways to get Live Exchanges up and running through your Shopify account. Get in touch with your Account Manager or through our website to find out more.
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