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Returning an item?

Questions about a return should go to the retailer

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FAQs

I love the product how do I get it?

We're thrilled to hear that you love our product! Acquiring ZigZag is easy. Simply and navigate to the Get ZigZag section. There, you'll find all the information you need to integrate, including pricing options and any available promotions

What ecommerce platforms do you support

Retailers connect directly via API or use our ready-made Shopify, BigCommerce, & Magento cartridges in as little as 1 hour. There’s always a way to get you up and running on our award-winning platform.

Who is ZigZag

ZigZag is a market-leading global returns solution provider. Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. We help retailers save the sale and boost your retention and loyalty with meaningful data insights, and better visibility. The result? Smarter returns; for retailers, customers and the planet. they shop online

What size companies do you work with

We work with companies both big and small, and everywhere in between. From fashion enterprise businesses such as Selfridges, MandM Direct, Zara, Superdry, and Ted Baker, to small electronics resellers or homeware outlets. If you have an online presence and returns, its likely we can help you out. We also white-label our solution to some of the best carrier services, marketplaces, and 3PLs in the world including Evri, DHL, and We Are Pentagon.