ZigZag Returns & Exchanges for Your Shopify Store

Retain customers and revenue with
returns automation

Award-winning
Returns Management

Add Award-winning Returns
Management to your Shopify store with

One Click

Streamlined
Returns

Returns costs reduced thanks to our
consolidating and efficiently routing
returns

57%

Reduce costs with
paid returns

of retailers offering paid returns see
little or zero negative impact on sales

Carrier services with
pre-negotiated and competitive rates

A great selection of ready-to-use carrier services and an option to upload your own labels for the returns.

Save the sale

Enhance customer satisfaction with seamless exchanges or a refund to store credit. Give customers the flexibility to choose alternatives or receive fast refunds like gift cards with added incentives.

Empower your
business with a
global engine
for returns

ZigZag, with 10 years of global experience in reducing return costs, now brings its reverse logistics expertise to Shopify merchants of all sizes through the Returns & Exchanges app.

Easy setup and hassle-free returns

Give your customers the convenience they want with one click and watch your bottom line improve. With ZigZag Returns & Exchanges for Shopify, your clients will love how simple it is to make returns.

ZigZag's Shopify app is appreciated by merchants for its easy setup and custom branding of the Returns Portal, among many other reasons. The store owners on Shopify praise the responsive and helpful support team.

The app's comprehensive features and significant timesaving in managing returns and customer inquiries are available in the to test for free!

Retain
Revenue

The customers of your shopify store are having expectations for flexibility option when “the size doesn’t fit” or looking to shop more.

Offer your customers the option to exchange their products for in-stock alternatives with easy to use interface.

Or increase the value of the next purchase, offering a fast refund to store credit. You can even set expiry dates and include incentives such as instant issuing or increased value.

Align the business with the customer’s profile of behaviour! Set business rules and return windows according to your operations.

Get started today!

Begin your free
trial period!

Cut the Costs
of Returns

Emerging businesses with a few thousand returns per year are facing the same challenges as the globally operating fashion retailers.

ZigZag is proud to support startup merchants with a
store on Shopify and to work with brands across
multiple countries.

With our click-to-run solution, ZigZag Returns & Exchanges, available on the Shopify app store, and our enterprise integration, we are here to help you
throughout the reversed logistic journey of each parcel.

Our Happy Customers

“Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.”
“The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.”
“The app is great, easy to use for me and my customers and the customer service is quick and helpful!”
Get the ZigZag app

on Shopify

Get your hands-on with free trial period and see why 400+ merchandisers are giving total rating of 4.7 stars.

Or are you looking for additional integration options or paid returns?

Get started today!

FAQ's

Why choose ZigZag Returns & Exchanges app for my Shopify store?

Retailers of any size can take advantage of the smarter returns with ZigZag.

Our Shopify clients remain at the forefront of all platform changes. Unlike many of our competitors, we support all eCommerce platforms, so we probably don’t shout about our Shopify integration enough. But rest assured, we have plenty of Shopify brands that trust and champion our platform.

How easy is it to install and work with the ZigZag app?

It’s so hassle-free to get set up that you can be connected in the single click of a mouse. ZigZag can get you quickly set up directly through your Shopify account without the need to bring in your developers. Our pre-built cartridge connects you seamlessly to the Shopify app.

Do you offer Live Exchanges through the ZigZag Shopify app?

Yes. We have a number of ways to get Live Exchanges up and running through your Shopify account. Get in touch with your Account Manager or through our website to find out more.

Book a live demo

ZigZag Returns Portal

Speak to us

about the market
leading returns portal

Book a live demo

ZigZag Returns Portal

1.
Book a chat with
our expert Jason
2.
See for yourself the
power of our portal
3.
Partnering together to
create tailored solution