We are returns

No one knows the zig and the zag  
of returns better than we do

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Why ZigZag

Reduce the cost of returns

Maximise your revenue and minimise costs with ZigZag's efficient returns.

by up to
57%

Get Demo

Happy Customers, Happy Business

Reduction in customer service queries

Keep customers delighted with a smooth returns process in under 60 seconds.

Reduce the cost of returns

Maximise your revenue and minimise costs with ZigZag's efficient returns.

by up
to 57%

Get Demo

Happy Customers, Happy Business

Reduction in customer service queries

Keep customers delighted with a smooth returns process in under 60 seconds.

Eco-Friendly Returns

Choose sustainability, cut costs, and make a positive difference with ZigZag - our eco-friendly returns have saved 2 million  sheets of paper

Eco-Friendly Returns

Choose sustainability. Cut costs and make a positive difference with ZigZag. Our eco-friendly returns reduce carbon emissions and
paper waste.

Happy
Customers

79% of UK online shoppers would take their business elsewhere following a bad returns experience. Make the switch to ZigZag and provide your customers with a smooth returns process. Our platform allows them to complete the return request in under 60 seconds and easily track its progress every step of the way.

Increase
Profits

Returns can eat into your profits, but with ZigZag, you can finally bite back. We make it easy to introduce paid returns and our fast service gets your products back on sale quickly. Maximise your revenue and minimise your costs with ZigZag.

Faster
returnarounds

We understand the need for speed. Fast returns and refunds for your customers and products ready for resale, quicker. And it’s not all about one way returns. Our Live Exchanges make it easier for shoppers to view real-time alternative product options, increasing the retailer’s chance of ‘saving the sale’ and retaining valuable customer revenue.

Return
Sustainably

We continually innovate our products because we want to help the retail industry become more eco-friendly. Through our sustainability initiatives that help to reduce carbon footprints, reduce paper waste, and keep goods out of landfill, we aim to be part of the solution, not the problem. Last year alone, we saved over 35 million pieces of paper through our online portal and paperless solution.

Truly
Global

We've got you covered all around the world. No customer is left behind. With over 1,500 carrier services spanning across 170+ countries, your customers will have a hassle-free experience returning your goods. Oh, and you can leave the customs worries to us too, we’ll manage it all seamlessly.

Achieve More

With ZigZag you can achieve more.  Loyal shoppers, more profitable retailers, and more sustainable retail.

We live for smarter returns. For retailers, customers, and the planet.

ZigZag. Smarter returns.