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Integration
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We work closely with leading software platforms to connect delivery tracking, customer engagement and returns across the post-purchase journey.

Bring data from across your technology stack into ZigZag to create clearer communication, smoother operations and more connected customer experiences.

Smarter POST-PURCHASE EXPERIENCE. Seamlessly Integrated.

Connect the platforms your teams already use with ZigZag to keep delivery and returns data moving in real time. Automated event triggers turn tracking updates, delivery incidents and return activity into timely communications and operational workflows. The result is faster action, clearer decisions and a post-purchase experience that stays connected from dispatch through return.

Explore industry-leading integrations

Discover integrations across ecommerce platforms, marketing, customer support, inventory management, logistics and more.

Each connection helps extend the value of your post-purchase data, from branded tracking and proactive customer communication to streamlined support and smarter returns management.

ZigZag works with a wide range of technology partners. Get in touch if there is a platform you would like to connect.
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Zendesk

Connect Zendesk with ZigZag to resolve issues faster, reduce manual checks and deliver a smoother post-purchase experience.

All

Returns

All

Tracking

Improve your support

Shippingbo

Turn real-time logistics updates into proactive customer communications, clearer tracking and earlier visibility of delivery incidents.

All

Tracking

Connect for better visibility

Yotpo

Yotpo is an ecommerce marketing platform that brings reviews, loyalty, SMS and user-generated content into one place. Integrated with ZigZag, it helps retailers turn post-purchase moments into opportunities to build trust, strengthen loyalty and bring customers back.

All

Tracking

Nosto

Connect Nosto with ZigZag to personalise delivery tracking experiences with relevant content and product recommendations that support engagement, loyalty and repeat purchase.

All

Tracking

Easiware

Connect Easiware with ZigZag to bring delivery tracking into every customer service channel, giving teams one consistent view across email, phone, chat and social conversations.

All

Tracking

Mailchimp

Connect Mailchimp with ZigZag to turn delivery tracking events into timely email and SMS campaigns that keep customers engaged and support loyalty beyond purchase.

All

Tracking

Customer.io

Connect Customer.io with ZigZag to turn delivery tracking events into personalised email, SMS, push and in-app journeys that strengthen engagement throughout the post-purchase experience.

All

Tracking

PrestaShop

Connect PrestaShop with ZigZag to take ownership of carrier updates, deliver branded tracking communications and turn post-purchase engagement into cross-sell opportunities that support repeat purchase.

All

Tracking

Adobe Commerce

Connect Adobe Commerce with ZigZag to extend personalised, omnichannel experiences beyond checkout. Use real-time tracking updates to keep customers engaged, promote relevant products and create a consistent journey across every post-purchase touchpoint.

All

Tracking

Salesforce Commerce Cloud

Connect Salesforce Commerce Cloud with ZigZag to bring real-time delivery tracking into connected customer profiles, supporting personalised communications and consistent post-purchase engagement across commerce, marketing and service.

All

Tracking

Mirakl

Connect Mirakl with ZigZag to unify tracking updates across sellers, carriers and marketplace orders, giving customers one consistent post-purchase experience from dispatch to delivery.

All

Tracking

WhatsApp Returns

Enable customers to complete the returns journey directly within WhatsApp while ZigZag remains the system of record for orders, returns, carrier services, labels, tracking, and payment sessions.

All

Tracking

Make Returns on the Go Easy

Shopify

Transform your returns process with a native Shopify integration. Automatically pull order details and push return statuses to your dashboard for a complete, two-way sync. Manage everything from a single source of truth and gain the deep insights needed to optimise your store.

All

Returns

All

Tracking

Transform your returns

Magento

Streamline your returns process with ZigZag’s smarter returns management for Magento. Automate return label generation, track return reasons, and process refunds faster - all within your Magento store. Enhance customer satisfaction with self-service returns while gaining clear insights into return trends to optimise your operations.

All

Returns

Streamline return label creation

WooCommerce

Connect WooCommerce with ZigZag to bring tracking and returns into your existing ecommerce setup, with greater control over customer communications and post-purchase workflows.

All

Returns

All

Tracking

Boost efficiency from Order to Return

BigCommerce

Connect BigCommerce with ZigZag to bring tracking and returns into one connected journey, from dispatch and delivery through to exchanges and refunds.

All

Returns

All

Tracking

Smarter returns inside BigCommerce

Peoplevox

Descartes Peoplevox is the WMS built for ecommerce, designed to meet the demands of scaling a D2C operation. Now enhanced with Smarter Returns by ZigZag, offering full visibility into return reasons and tracking numbers to streamline Return Authorization.

All

Returns

Smarter inventory with smarter returns

Klaviyo

Connect Klaviyo with ZigZag to turn delivery and returns data into timely, personalised customer communications.

All

Returns

All

Tracking

Turn updates into engagement

Gorgias

Connect Gorgias with ZigZag to give support teams clearer visibility across delivery and returns, so they respond with the right context and keep every customer journey moving.

All

Returns

All

Tracking

Connect support across the journey

Linnworks

Coming soon: Seamless inventory and returns management across hundreds of marketplaces, with automated ZigZag refunds and secure Linnworks RMA creation.

All

Returns

Simplify inventory and automate returns

Brightpearl

Coming soon: Centralise listings, orders, inventory, and shipping in Brightpearl, with ZigZag automating returns, RMAs, workflows, and data sync.

All

Returns

Take complete control from listing to return

Partner with us -
integrate and grow!

Get in touch with us to discover how to become an integration partner. Let’s bring our technologies and systems together to build a better, smarter experience for both customers and retailers.

Get started
with ZigzAG

Book a demo about the market leading returns portal

Book a demo
STEP 1.

Book a chat with our expert Jason

STEP 2.

See for yourself the power of our portal

STEP 3.

Partner together to create a tailored solution

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