EN
RMS

ZigZag Returns Management System

Close the loop on returns at your warehouse
with proven efficiency

See how it works
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Smarter Returned Merchandise Authorisation is Just the Beginning

Our seamless integration between ZigZag RMS and the Returns Portal transforms how you handle returned merchandise.

Warehouse teams receive comprehensive customer data, product information, and carrier details before items even arrive.

Key features

Search & Find

Instantly locate any return using multiple data points including tracking numbers, order references, and return IDs.

Identify & Confirm

Streamline operations with our optimised interface that provides all relevant information at a glance, enabling quick processing with just a few clicks or barcode scans.

Grade & Assign

Enhance accuracy with visual product confirmation and customisable grading levels tailored to your specific requirements.

Manage & Labels

Efficiently handle manifests at any level - from individual boxes to entire pallets - with automatically generated labels in PDF format or direct to Zebra printers.

ZigZag is easy to integrate

1.

Call us for a demo to learn about our product

2.

Obtain API credentials from ZigZag

3.

We help you integrate ZigZag into your website

Land’s End was one of many retailers looking for ways to recoup the colossal cost of returns while also managing their international returns more efficiently. Additionally, they were seeing a rise in goods returning with signs of wear or damage.

The features of ZigZag Returns Management System met their expectations with all the benefits needed to reduce implementation costs, integrate with their returns process, and minimise processing efforts.

DHL decided to implement ZigZag RMS across its network of warehouses. Aiming for quality data across the complete reverse logistics process, the carrier expected hassle-free integration with its existing processing operations.Land’s End was one of many retailers looking for ways to recoup the colossal cost of returns while also managing their international returns more efficiently. Additionally, they were seeing a rise in goods returning with signs of wear or damage.

The expertise of ZigZag and the quality of the software with its stable performance were the key factors that brought comfort in the decision to choose ZigZag RMS.

ZigZags RMS benefits

Boost Efficiency

Slash processing times with automated workflows.

Eliminate Errors

Say goodbye to mislabeled parcels and inaccurate tracking.

Save Money

Reduce shipping costs through consolidation and optimise space usage.

Scale with Ease

ZigZag RMS grows with your business, no matter how big you get.

Real-Time Visibility

Get instant updates on inventory, shipments, and warehouse activity.

Empower Your Team

Our user-friendly interface makes managing your warehouse a breeze.

Get started
with ZigzAG

Book a demo about the market leading returns portal

Book a demo
STEP 1.

Book a chat with our expert Jason

STEP 2.

See for yourself the power of our portal

STEP 3.

Partner together to create a tailored solution