ZigZag News


ZigZag Global discuss the driver shortage and its impact on returns on LBC News

Those fortunate enough to still be working from home or fit and close enough to bike to the office it […]

ZigZag Global claims its third successive accolade at the Commerce Awards 2021

Like Usain Bolt doing the Men’s 100m at the Olympics, Steffi Graf at Wimbledon, and Emmanuel Lubezki at the Oscars, […]

Discover the Five Personas of eCommerce Returners in time for peak season

As consumers discovered more ways to shop online over the last 18 months, eCommerce exploded by around 50%, taking return volumes to […]

A hat-trick of nominations for ZigZag at the eCommerce Awards 2021

ZigZag Global is delighted to announce that we have received a hat-trick of nominations for the eCommerce Awards 2021. It […]

Consumer returns preferences: Great carrier options can really carry a returns policy

The pandemic and the resulting eCommerce boom highlighted a myriad of shortcomings in the online shopping experience. Covid-19 travel restrictions […]

Communication is key – The importance of great customer service in the returns process

The sale is not lost on a return, nor is it the end of a retailer’s relationship with a customer. […]

The Luxury Retail Sector: Trends in eCommerce and Returns

The UK’s so-called “Freedom Day” is fast approaching on 19th July, a date whereby all restrictions left over from April’s […]

Solving a 9-million-tonnes-a-year problem.

Give Back Box partners with ZigZag Global to redirect landfill-bound clothes to charity ZigZag Global, the global platform that gives […]

ZigZag’s Al Gerrie explores the world of returns for BBC Radio 4

As if you needed any more evidence that returns are growing in importance, ever present at the top of the […]

Al Gerrie explores the six year success story of ZigZag on Tech Salescraft

Our Co-Founder and CEO Al Gerrie joined James Hounslow, CEO of North Starr, for an episode of Tech Salescraft to […]