Shopify Enterprise

Shopify Direct Integration

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Save
‍the Sale

Recover cost with Live Exchanges, Store Credit, Gift Cards, Return to Store and Paid Returns

Global Parcel
Movement

Buy carrier service from ZigZag for 3,000+ lanes across 170+ countries with 500k+ drop-off points

Connected
Operations

WhatsApp Returns, WMS, and more through direct integrations, APIs, and webhooks

How ZigZag Works on Shopify

One Platform

This is some text insideaZigZag brings your Shopify orders, returns, exchanges, refunds, and tracking into one working flow, making them easier for your team to manage day to day. of a div block.

Visibility

With added ZigZag modules for operations and reporting, you can follow the link between orders and returns more easily and process them more efficiently.

Perfect Fit for Your Shopify Business

ZigZag is the only vendor providing outstanding software alongside global logistics infrastructure for real parcel movements. It is the number one choice for retailers managing domestic and international returns at scale. If you want to retain more revenue, reduce return costs, and integrate returns more deeply into your systems - with greater flexibility, wider carrier choice, and stronger control - get in touch with us today.

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Why Brands on Shopify are choosing ZigZag?

ZigZag helps retailers keep more value from every return. With options such as exchanges, store credit, gift cards, and return to store, it creates more ways to retain revenue while helping reduce the direct cost of refunds and returns.

Enterprise Returns Management

Connected Returns Operations on Shopify

ZigZag is the world’s most connected platform for post-purchase experience and returns, enabling real parcel movement across a global network. With 10,000+ carrier routes and direct integrations, it keeps processes connected and easier to manage.

 For Shopify retailers, ZigZag links orders and returns to deliver actionable insights, stronger data analysis, efficient carrier management, and clearer visibility at every stage.

Enterprise Control for Shopify Returns

From refund deduction fees and paid returns to free first return policies and enhanced customer communications, ZigZag helps teams manage returns while balancing efficiency, customer experience, and commercial outcomes.

 Built for Shopify, ZigZag makes post-purchase and returns management hassle-free for teams and seamless for customers, with configurable returns logic based on customer type, country, order value, and other business conditions.

Returns on Shopify Stores

ZigZag’s Returns Platform helps manage complex returns through one connected portal, with tools to retain revenue, apply business rules, and create smoother post-purchase experiences across markets, carriers, and customer touchpoints.

 For Shopify stores, this gives teams greater control at scale, supporting domestic and international workflows, customer-friendly options, and connected processes while maintaining visibility across returns, exchanges, refunds, and the wider post-purchase journey.