
Have you been searching for a ReturnBear alternative to optimise your local or international returns process, battle return fraud, and offset your return costs?
The reverse logistics solution focuses heavily on providing a standardised, branded drop-off network and fast, consolidated return processing, typically making it very attractive for retailers that want a simple return workflow.
However, the platform might not be the best option if you’re looking for global flexibility, enterprise-grade configurability, rich return analytics, and the ability to customise your consumers’ post-purchase experience.
I researched over 30 reverse logistics and returns management solutions and went through verified reviews on G2 to compile a list of the eight best ReturnBear alternatives for 2026.
I’ll cover each platform’s features, pricing, pros & cons, and best use cases to help you make a better-informed decision.
➡️ Disclaimer: The information provided in this guide is accurate as of 5th of December, 2025. If any pieces of information are outdated (i.e., pricing has changed), contact us, and we’ll sort it out.
Before I begin, I wanted to first go over why some merchants have been looking for ReturnBear alternatives in the first place. ⤵️
Right now, ReturnBear does not provide API access, which means retailers cannot:
In practice, this forces you and your consumers to rely on ReturnBear’s portal instead of seeing everything in one unified interface.

‘’The API feature is not available, so we're unable to integrate with our app. If it's possible, then our customers can see the refund status in the app.’’ – G2 Review.
ReturnBear currently doesn’t allow customisable customer emails: they only offer their own fixed templates.
This makes it difficult to maintain consistent branding and reduces your ability to deliver a fully branded customer experience.

‘’Also, some basic features like sending a customisable email to customers as of now, they have their own template, which makes it hard to have our brand reputation.’’ – G2 Review.
Last but not least, ReturnBear currently does not offer as many return options on the market as you’d expect from a vendor in 2026.
ReturnBear’s current return options for consumers include:
However, to better offset costs and battle return fraud, new and emerging return options include:
💡 Our consumer research also found that 48% of consumers are happy to pay for returns to support smaller businesses.
ReturnBear is fairly new and untested. So naturally, with little customer reviews to lean on, there's a certain amount of risk.
When evaluating the best ReturnBear alternatives to manage your local or global returns process, I looked at the following criteria:
💡 I also took into consideration the return solutions’ user reviews by retailers so that I could provide an unbiased perspective on strengths and weaknesses.
The best ReturnBear alternatives for returns management are ZigZag Global, Loop Returns, and AfterShip, with their superior local and global returns management capabilities, return options, and customisation capabilities.
Let’s now go over each one of them in more detail:

ZigZag Global offers the best ReturnBear alternative for returns management for retailers looking to optimise their returns process on a local or global scale and offset the cost of returns.
Unlike ReturnBear, ZigZag offers:
Note: Even though ZigZag Global is our returns solution, we’ll aim to provide an unbiased perspective on why we offer the best ReturnBear alternative in 2025.
Our returns software lets you build a custom returns portal and offers consumers different return options that help you keep money in the business and offset the costs of returns.
We also provide retailers with access to 220 localised warehouses and over 1,500 international carrier services across 170+ origin countries.
Let’s go over the capabilities 👇 that retailers like SportsDirect, Ted Baker, Puma and Swarovski love about ZigZag Global.
ZigZag offers a customisable returns portal that enables you to change returns rules alongside white-labelling the portal to reflect your brand.
You can adapt various new return solutions (such as a gift card, exchange, or cash refund) depending on shoppers’ reasons for returning.
A few reasons could be that the product was faulty, did not fit, or was unsuitable.
Get a feel of how ZigZag’s platform works in our guided demo: 👇
Operate on Shopify? Our returns solution can also be set up on Shopify with as little effort as a single click.
Here’s why retailers love our Shopify integration:
This return option lets you keep money in your business while benefiting consumers with a quick gift card option they can use in your store.
We also offer easy to use plug-ins for WooCommerce and Magento.

The ‘’Global’’ part of ZigZag Global is because our returns platform is ideal for international merchants, as our software facilitates international returns in 170+ countries by connecting you with 1,500+ global carriers.
➡️ Our returns portal can accept multiple currencies & provides different language settings for international shoppers, which is ideal for international brands.
Instead of using multiple return management platforms for the USA, Europe, and other regions, you can use ZigZag Global as a global return logistics solution.
The goal of our global returns solution is not only to manage your returns but to help you save time, money, and improve the loyalty of your shoppers.
This is why ZigZag Global offers the following return options for your customers:

In-store returns are when your consumers return the product to your store in person to save the costs of a paid return online.
Your store can implement free in-store returns to slash shipping costs, boost foot traffic to your physical store, and give consumers more ways to get a refund.
💡 ZigZag Global also offers in-store drop-off kiosks for companies that are hassle-free for your shoppers.
Return to store credit is when shoppers get a refund in the form of a gift card to your online store, instead of a monetary refund in their bank account.
As customers are happy to accept store credit instead of a refund (since it’s usually of greater value), we added the option of this return to our retailers’ portal so you can keep capital in the business.
➡️ Return to store credits allows you to increase and maintain the customer lifetime value.

As 48% of consumers are happy paying for returns, there has been a 32% rise in paid returns since last year.
This is why we’ve started recommending the merchants we work with implement paid returns in their stores, as the behaviour towards paid returns is changing.
That means asking consumers to pay a small fee to return their products.
Here are a few reasons why merchants have been offering paid returns:
➡️ Interested in how much money ZigZag’s paid returns save your organisation? You can check out our ROI Calculator.
Here’s a scenario where you have 5,000 returns per month, and 20% of them are paid returns of £3.
That’ll save you a total of £3,000 per month.

Our returns management platform offers advanced reporting that tracks everything for our retailers to view and manage from one portal, such as:
➡️ Retailers that use ZigZag Global can reduce their returns in the long run after evaluating the common reasons why people return products.

ECCO partnered with ZigZag to better track their return orders, get more insights into their returns data, and minimise lead times.
The online retailer transformed its returns experience and has:
✅ 1,500+ global carriers to manage international returns.
✅ Advanced reporting and returns analytics to uncover why customers return products.
✅ Wide range of returning options for your customers, such as paid returns, return to store, and return to gift card.
✅ 500,000+ drop-off locations worldwide.
✅ Customisable returns portal with multiple currencies.
❌ Shipping back from the EU might take some time, according to a G2 review.
❌ Some merchants note that some of the carriers can be slower than others.
To learn more about smarter returns with ZigZag, book a demo to see the portal in action and discuss tailoring a solution for your business.

Loop Returns offers a global reverse returns management solution that helps merchants offer their consumers various return options.
The tool is a good alternative to ReturnBear for retailers looking to save on shipping, satisfy end users, and keep their e-commerce operations running smoothly.
➡️ Loop Returns has recently removed its $29/month/ plan.
To access unlimited destinations and their ‘’Shop Now’’ feature, you’d have to be on their 3 paid plans:

✅ Smart rate-shopping and routing.
✅ Seamlessly link with carriers, 3PLs, WMSs, ERPs.
✅ Shop Now functionality to enable customers to check out products when exchanging.
❌ The setup of the tool can be time-consuming, which is why some merchants have been looking for Loop alternatives.
❌ The pricing model penalises retailers for exceeding the returns limit with high charges, according to G2 reviews.

Aftership is a post-purchase experience platform that helps merchants recapture revenue from returns.
The tool is a viable ReturnBear alternative for retailers looking for more customisation options and more rule-based return automations.
AfterShip offers four monthly plans that are based on how many shipments per year your organisation is expecting.
There are 4 paid tiers:
For more information check out our latest blog on whether Aftership is priced fairly.

✅ Rule-based return automations with eligibility criteria.
✅ SME-friendly pricing that starts from as little as $9/month.
✅ Good range of carriers.
❌ The analytics and data insights may not be as useful and powerful on lower tiers.
❌ Not as easy to set up and use, which is why some merchants have been looking for alternatives to AfterShip.

ReBound offers an international returns management solution that can help you reduce the cost of returns with the platform’s efficient RMA and reverse logistics management.
The returns tool is ideal for retailers looking to take care of the entire returns flow for all sources of their returns.

ReBound does not currently disclose its pricing, but we did create a guide that highlights the potential pricing of ReBound.
✅ Return tracking with branded push notifications for your customers.
✅ One-click Shopify integration that adds different return options.
✅ Efficient RMA management to reduce returns costs.
❌ Some shoppers have lost orders with their service, according to TrustPilot reviews.
❌ Fewer return options for shoppers than other ReBound alternatives on the market.

Narvar offers a comprehensive post-purchase experience platform that lets your consumers receive clear delivery expectations and track their returns.
The platform is a good enough alternative to ReturnBear for retailers looking to offset their cost of returns with the platform’s smart routing.

Narvar does not currently disclose its pricing, so you’d have to contact them to receive a quote.
➡️ But we’ve got the numbers: In our in-depth Narvar pricing guide, we found how much the platform really costs after consulting with insiders.
✅ Advanced return rules for faster value recovery.
✅ Narvar’s Network data lets you reduce fraudulent returns.
✅ Returns portal that can be customised to your brand.
❌ Fewer carrier integrations than other alternatives on the market.
❌ It takes 60-90 days for full implementation and integration of the Narvar software, which is why some merchants have been looking for Narvar alternatives.

ReturnGO offers a sustainable returns management solution that focuses on helping merchants offset return costs from returns while tackling waste.
The returns tool is a good alternative to ReturnBear for retailers who want to set up a streamlined and environmentally-friendly return experience.
ReturnGO bases its pricing on a tiered pricing structure that includes features and an annual returns allowance.
There are 3 paid plans for merchants, although only 1 of them is for Magento retailers:

✅ Refunds, gift cards, and store credit return options.
✅ Customisable returns portal that can be set up with up to 5 languages.
✅ Advanced returns automations.
❌ Starting price may not be very SME-friendly, which is not ideal for smaller businesses looking to switch from ReturnBear.
❌ Premium and Pro plans support only Shopify, which is why some merchants have been looking for alternatives to ReturnGO.

Outvio offers an international returns management platform that can help you expand into new markets.
The tool is a good enough alternative to ReturnBear for international merchants looking to delight their international shoppers with a positive returns and exchanges experience.
Outvio offers 2 paid plans for their international returns:

✅ Multilingual customisable returns portal.
✅ You can create international return policies.
✅ Smart returns and exchanges rules.
❌ Lack of return options that go beyond returns and refunds, which is why some retailers have been looking for Outvio alternatives to offset costs.
❌ Limited range of return courier services and drop-off locations.

ShipStation offers a returns management solution that helps enterprises and small stores set up a branded returns portal to manage cross-channel returns.
The returns tool is a viable ReturnBear alternative for SMEs looking for a simple tool with an affordable pricing model that helps them save money with pay-per-use return labels.
ShipStation’s pricing is primarily based on shipments per month and offers 4 paid plans:

✅ Branded labels and tracking of returns.
✅ SME-friendly pricing with a generous plan for Enterprises with unlimited shipments.
✅ You can send return labels with your orders.
❌ Carrier rates are not as good as other ShipStation alternatives on the market, like ZigZag, which offers discounted rates with our carrier accounts.
❌ Does not support FedEx, according to G2 reviews, which might put off some US retailers.
That’s it from our comprehensive ReturnBear alternatives guide: I went over the 10 best returns management platforms that can help you minimise your cost of returns and delight shoppers with an on-brand post-purchase experience.
Each return solution that we reviewed has its strengths, weaknesses, and pros & cons.
Built for merchants who operate globally, ZigZag offers an all-in-one returns platform that is designed to take over any online store’s post-purchase experience.
If you’re an e-commerce leader looking for a returns management platform that offers:
Then you can book a demo to learn more about ZigZag Global.
