The global engine for returns with domestic and cross-border services around the world
Master your Shopify returns with a truly native integration. The ZigZag's Order Ingestion for Shopify seamlessly pull order details and push return information directly into your Orders management dashboard. This provides valuable insights and a clear reference to understand the status of every return, empowering you to manage them effectively across ZigZag's entire reverse logistics ecosystem.
Cut the Cost of the Returns
Control your bottom line with paid returns, refund deductions, and a variety of carrier options. Improve the customer experience with a Free First Return on any item in an order. Leverage ZigZag's global network to access over 1,000 return carrier services across 170+ countries.
Save the Sale
Keep revenue within your business by offering Exchanges and Store Credit refunds. Apply custom business rules to determine when to suggest a different item variant and how to incentivize the choice of store credit. For the customer, the returns journey remains seamless and consistent, whether they choose an exchange, store credit, or a refund to their original payment method.










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