| Adyen |
Amsterdam, Netherlands |
EU (Netherlands) |
Processing of payment data, including names. We do not access or store any payment card data. |
| Airbyte |
San Francisco, California, USA |
Airbyte Cloud (USA / EU) or self-hosted |
Data transfer to analytics and AI agent tools, for reporting purposes. |
| Apple - Apple Pay |
Cupertino, California, USA |
USA |
Processing of payment data, including names. We do not access or store any payment card data. |
| Apple - Apple Wallet |
Cupertino, California, USA |
USA |
Sending mobile notifications. |
| AWS - Carrier email notifications |
Seattle, Washington, USA |
USA |
Processing of emails sent by carriers, when carrier notification filtering is enabled. |
| AWS - Manual imports of tracking numbers and orders |
Seattle, Washington, USA |
USA |
Manual import of tracking numbers and orders, performed exclusively by the support team. |
| AWS - S3 |
Seattle, Washington, USA |
Depends on the S3 storage region |
Storage of files containing customers' names, addresses, email addresses, phone numbers and order data. |
| AWS - Static files |
Seattle, Washington, USA |
USA |
Hosting of the website and of images used to customize merchant branding. |
| Braintree |
Chicago, Illinois, USA |
USA |
Processing of payment data, including names. We do not access or store any payment card data. |
| Carriers and logistics providers |
Varies by carrier or provider |
Country of origin of the carrier service |
Consolidation of parcels returned by consumers for shipment to merchants. Customer contact details may be passed on to the carrier if a parcel cannot be delivered; as a rule, the address provided for a return is the merchant's warehouse address. |
| Chargebee |
Walnut, California, USA |
EU (Germany) |
Billing. |
| Clay |
New York, New York, USA |
USA (AWS, US-East region) |
Sales prospecting and customer relationship management. |
| CloudAMQP |
Varberg, Sweden |
EU (Belgium) |
In-memory data storage. |
| Databricks |
San Francisco, California, USA |
Depends on the workspace cloud region |
Reporting. |
| Datadog |
New York, New York, USA |
USA (Northern Virginia) |
Platform observability and monitoring. |
| dbt |
Philadelphia, Pennsylvania, USA |
dbt Cloud (USA / EU) or run on our infrastructure |
Reporting. |
| Elastic |
Mountain View, California, USA |
EU (Belgium) |
Disk data storage. |
| Google Cloud Platform - BigQuery |
Mountain View, California, USA |
EU (Belgium) |
Disk data storage. |
| Google Cloud Platform - Cloud SQL |
Mountain View, California, USA |
EU (Belgium) |
Disk data storage. |
| Google Cloud Platform - Compute Engine |
Mountain View, California, USA |
EU (Belgium) |
Underlying infrastructure for hosting and running the application. |
| Google Cloud Platform - Redis |
Mountain View, California, USA |
EU (Belgium) |
In-memory data storage. |
| Google Cloud Platform - Vertex AI |
Mountain View, California, USA |
EU (Belgium) |
Data prediction. |
| Google Maps |
Mountain View, California, USA |
USA / international (Google infrastructure) |
Processing of addresses to display a map when required by the carrier service. |
| Google Pay |
Mountain View, California, USA |
USA / international (Google infrastructure) |
Processing of payment data, including names. We do not access or store any payment card data. |
| Hoppscotch |
USA (Hoppscotch Limited) |
USA (cloud) or self-hosted |
API testing. |
| HubSpot |
Cambridge, Massachusetts, USA |
USA |
Customer relationship management (marketing, sales and customer service), including storage of customer data. |
| Infobip |
Vodnjan, Croatia |
EU (Germany) |
Sending SMS notifications. |
| Lago |
Paris, France |
Lago Cloud (USA / EU) |
Billing. |
| lemlist |
Paris, France |
EU |
Sales prospecting: sending email campaigns and follow-up sequences to prospects. |
| LocationIQ |
India (Unwired Labs) |
USA or EU depending on the API endpoint used |
Processing of location and address data. |
| Loqate |
Chester, United Kingdom (GBG plc) |
United Kingdom |
Processing of address data. |
| Mailgun |
San Antonio, Texas, USA |
EU |
Sending emails to merchants and consumers, including names, addresses, email addresses and purchase information. Storage of email addresses and, when consent is enabled, of recipient activity. The subject and body of sent emails are retained for 3 days. |
| Maxio |
Atlanta, Georgia, USA |
USA or EU depending on the hosting region |
Billing. |
| Meta - WhatsApp |
Menlo Park, California, USA |
EU, USA, international |
Sending mobile notifications. |
| Metabase |
San Francisco, California, USA |
Metabase Cloud (USA / EU) or self-hosted |
Reporting. |
| Microsoft Azure |
Redmond, Washington, USA |
United Kingdom |
Cloud platform on which the services are operated, including consumers' names, addresses, phone numbers, email addresses and order data. |
| Mixpanel |
San Francisco, California, USA |
EU (Netherlands) |
Usage data analytics. |
| Modjo |
Paris, France |
EU (France) |
Meeting recording. |
| n8n |
Berlin, Germany |
EU (Germany) |
Workflow automation. |
| NReco PDF Generator |
Kyiv, Ukraine |
Runs on our infrastructure (Azure, United Kingdom) |
Generation of PDF documents including customers' names, addresses and order data. |
| OpenStreetMap |
Cambridge, United Kingdom (OpenStreetMap Foundation) |
United Kingdom / EU |
Processing of addresses to display a map when required by the carrier service. |
| PayPal |
San Jose, California, USA |
USA / international |
Processing of payment data, including names. We do not access or store any payment card data. |
| Ringover |
Paris, France |
EU (France) |
Telephone communication with customers. |
| Segment |
San Francisco, California, USA |
USA |
Usage data analytics. |
| Shift4 |
Center Valley, Pennsylvania, USA |
USA / EU depending on the contracting Shift4 entity |
Processing of payment data, including names. We do not access or store any payment card data. |
| Shopify |
Ottawa, Ontario, Canada |
Canada / USA |
Processing of returns data, when a Shopify integration is used. |
| Skalin |
Paris, France |
EU |
Customer data storage. |
| Twilio SendGrid |
San Francisco, California, USA |
USA |
Sending emails and SMS to merchants and consumers, including names, addresses, email addresses and purchase information. Storage of email addresses and, when consent is enabled, of recipient activity. |
| WorkOS |
San Francisco, California, USA |
USA |
Single sign-on (SSO) authentication only. |
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