How many returns you can process with this plan every month without additional charges
Let customers return items at thousands of locations via Yodel, DPD, UPS, Royal Mail, and others. Each carrier sets its own rates, which differ depending on your subscription plan.
Labels are generated and sent straight to customers, saving you time.
Accept returns from 30+ countries, sent directly back to the UK.
Use your preferred carriers by easily uploading your own return labels.
Track every return in real time with a clear, visual timeline.
Understand the reasons behind each return to make better business decisions.
Understand your returns immediately: track return rates, trends over time, top returned products, and the reasons behind them.
Easily search through all returns to locate the information you’re looking for.
Easily narrow down all returns to locate the data you’re looking for.
Choose how long returns are allowed.
Give customers extra time to return items during holiday seasons.
Automatically enforce which items customers are allowed to return.
Quickly create returns for orders with no customer action required
Automatically add returns to the Shopify order timeline, showing the full journey of each order.
Refund customers easily using gift cards.
Handle exchanges and set your own rules
Reduce manual work by automatically processing refunds and exchanges.
Refund customers instantly to their original payment method.
Customers start returns quickly with email or order number.
Your returns portal is ready as soon as you install the app.
Your returns portal is live at - yourdomain.com/a/returns
Add your logo to the returns portal to maintain your brand’s look and feel.
Use our standard returns policy or upload your own.
Customers can add photos of damaged or incorrect items for quicker resolution.
Edit specific texts in your returns portal for full personalization.
Match your returns portal to your brand.
Keep teams updated on return status and required actions.
Keep customers informed with automatic email updates on their return status.
Direct customer replies from notification emails straight to your preferred contact address.
Tailer subjects to fit your brand’s style
Design your return emails exactly as you want using HTML
Pre-written replies for faster customer communication.
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Lea nuestras preguntas frecuentes y obtenga más información.
Los minoristas de cualquier tamaño pueden aprovechar las devoluciones más inteligentes con ZigZag.
Nuestros clientes de Shopify permanecen a la vanguardia de todos los cambios de plataforma. A diferencia de muchos de nuestros competidores, admitimos todas las plataformas de comercio electrónico, por lo que probablemente no nos entusiasme lo suficiente nuestra integración con Shopify. Pero ten por seguro que tenemos muchas marcas de Shopify que confían en nuestra plataforma y la defienden.
Su configuración es tan sencilla que puedes conectarte con un solo clic del ratón. Con ZigZag puedes configurarlo rápidamente directamente a través de tu cuenta de Shopify sin la necesidad de contratar a tus desarrolladores. Nuestro cartucho prediseñado te conecta sin problemas a la aplicación Shopify.
Sí Tenemos varias formas de poner en marcha Live Exchanges a través de tu cuenta de Shopify. Ponte en contacto con tu administrador de cuentas o a través de nuestro sitio web para obtener más información.