ES

Nuestra plataforma se adapta como un guante
carrier claims

O un zapato, o cualquier negocio en el que estés metido.

Vea cómo funciona

Stop Overpaying.
Start Recovering.

We transform the resource drain of claims management into a streamlined, automated process that works for you. Our expert-led audits and data-driven system identify and recover funds you're entitled to, turning a logistical challenge into a financial win.

Seamless Automation From Tracking to Recovery

Our "set-it-and-forget-it" service is built on our existing platform, ensuring effortless integration for current clients. The process is simple, automated, and end-to-end.

ZigZag has mastered the complexities of global returns

For over a decade ZigZag has built a trusted network of 1,500+ carriers across 170+ countries. Now, we're leveraging that expertise to solve a problem that silently erodes your profits: carrier billing errors and unrecovered service failures.

The Silent Profit Erosion

Carrier errors cost retailers billions annually. Every late delivery, every incorrect surcharge, and every damaged parcel is a direct hit to your bottom line. The problem is twofold: direct financial loss and the significant operational drain of chasing claims.

Complex carrier contracts and intricate claims processes make effective recovery nearly impossible to manage in-house, leaving substantial revenue on the table.

Características

Our comprehensive coverage ensures that every potential issue is captured, whether identified proactively by our system, reported by your team, or flagged by a customer.

Devoluciones de pago

rentabilidad cobrando los costes de las devoluciones

Devolución en tienda

clientes a tus tiendas físicas

Cambios en tiempo real

cobrando los gastos de devolución
and lost package recovery

Reembolso por crédito en tienda

Retén la venta mediante una sustitución o un reembolso a tarjeta regalo/crédito en tienda

Results You
Can Measure

Implementing our Logistics Claims Management service delivers a direct and measurable impact on your financial performance and operational efficiency.

Increased Recovery Rates

Maximise revenue recovery
through expert claims management.

Reduced Administrative Burden

Free up your team to focus
on strategic business goals.

Improved Carrier Accountability

Drive better performance
and service from your carriers.

Comprehensive Visibility

Gain clear insights into shipping issues across your supply chain.

Expert-Led
Audits

Our specialists know exactly where to look for hidden costs and how to build a winning claim.

Data-Driven
Claims

We leverage the shipment data we already track to automatically identify and validate discrepancies.

Full Control,
Zero Hassle

We handle the entire process, from validation to recovery, with minimal involvement from your team.

Empieza con
ZigZag

Solicita una demo con el portal líder en devoluciones

Book a demo
PASO 1.

Reserva una reunión con nuestro experto Jason

PASO 2.

Descubre tú mismo el poder de nuestra plataforma

PASO 3.

Colaboremos para crear una solución a medida