Smart Delivery Estimate

Boost conversion with real-time delivery estimates

Show an ultra-precise delivery date, updated in real time by AI, at every key stage of the buyer’s journey:  product page, shopping cart, checkout, and delivery tracking

See how it works
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Optimise Conversion at Every Stage Thanks
to Reliable and Intelligent Delivery Estimates

  • Product page
    Product
  • Cart page
    Cart
  • Payment page
    Payment

Reassure from the First Visit

Display a precise delivery date on the product page to alleviate any doubts and immediately reassure your customer before they buy

Reduce Dropouts

Create a sense of urgency with a dynamic countdown timer that encourages people to buy soon to meet a certain delivery date.

Secure the Final Decision

Built trust with consumers be reiterating clear delivery dates, calculated by AI, just before they purchase.

Reduce delivery-related
support tickets

Before Purchase

Cut down delivery-time enquiries by displaying the estimated delivery date on the product page.

After Purchase

Limit post-purchase support peaks with a delivery promise that remains visible and dynamically updated.

On a Daily Basis

Allow Customer Service Teams to focus on high-value tickets by reducing those related to delivery questions.

“Thanks to ZigZag's Smart Delivery Estimates, we increased our conversion rate on our product page by 12% in 3 months.”

SV
Samuel Vandamme
E-commerce and IS director

A reliable promise,
calculated in real time.

Refine the accuracy of Smart Delivery Estimates with your own logistics rules.

Warehouse

Business days, holidays by country, preparation time, and shipping deadline.

Carriers

Delays per service, personalised cut-offs, and days not operated.

Rules

Shipping country/destination, delivery methods, and carrier history.

AI

SDE is based on a Machine Learning model trained on millions of packages.

A Reliable Delivery Promise. Increase Conversion.
Fewer Support Tickets.

Reassure your customers,acceleratethepurchase decision,andreducesupportrequestsby displaying a reliable delivery date throughout your buying journey.

  • Cart
  • Delivery
  • Conversion
Cart Abandonment

+47%

of shoppers abandon their cart when the announced delivery time is too long.

Late Delivery

1/2

identify "late delivery" as the main source of frustration.

Conversion Rate

+12%

conversion rate on product pages

Easily integrate smart delivery estimates (SDE) with your ecommerce stack

Connect SDE to Your Tools

A stable and documented API to connect SDE to your existing tools.

Adapt SDE to Your Logistics Rules

Set up your own logistics rules (holidays, transport deadlines, etc.) to further refine the accuracy of SDE.

Activate SDE in One Click

Activate SDE in a few clicks via our official application. No development required.y.

FAQ’s

Need a quick answer. Read our FAQ’s and find out more.

How accurate is SDE?

SDE offers one of the most reliable delivery estimates on the market, thanks to a unique architecture in 3 levels: custom rules, AI (tabular models via Vertex AI), and intelligent post-processing. The predictions are based on data from millions of real deliveries, are updated continuously, and consider hundreds of logistics parameters. The result: no unrealistic promises and a date that is always contextualised.

Is it compatible with all CMS?

Yes. SDE is: Natively compatible with Shopify via a dedicated app, easily integrated via API for any CMS or ERP (Magento, SFCC, PrestaShop, Hybris, etc.); and designed to work with your existing systems such as stock, WMS, carriers, etc.

Can I customise the display?

Absolutely. The display of the estimates can be adapted to each stage of the journey: product page (single date or dynamic interval), basket via countdown timer, and checkout via explicit delivery promise according to the method chosen. These components are fully customisable via your logistical parameters (warehouse, carriers, schedules, holidays, etc.).

Does SDE also work for delivery?

Yes. SDE does not stop at the checkout. It dynamically updates the estimated date after the order is placed based on delivery events (pick-up, delay, incident, etc.). This new estimate is shown on the tracking page.

Get started with ZigzAG

Join the world’s most connected post-purchase and returns network.

Book a demo