ZigZag es la opción número uno para los minoristas que gestionan devoluciones nacionales e internacionales a gran escala, que quieren retener más ingresos, reducir los costos de devoluciones y conectar las devoluciones de manera más profunda en sus sistemas con mayor flexibilidad, una mayor variedad de transportistas y un control más sólido.

ZigZag reúne tus pedidos de Shopify, devoluciones, intercambios, reembolsos y seguimiento en un solo flujo de trabajo, facilitando que tu equipo los gestione día a día.

Using your Shopify setup, the platform applies the right logic across policies, categories, inventory, and other return conditions.

With added ZigZag modules for operations and reporting, you can follow the link between orders and returns more easily and process them more efficiently.

ZigZag ayuda a los minoristas a conservar más valor de cada devolución. Con opciones como intercambios, crédito en tienda, tarjetas de regalo y devolución a la tienda, crea más formas de retener ingresos mientras ayuda a reducir el coste directo de reembolsos y devoluciones.
ZigZag helps retailers keep more value from every return. With options such as exchanges, store credit, gift cards, and return to store, it creates more ways to retain revenue while helping reduce the direct cost of refunds and returns.
ZigZag helps retailers keep more value from every return. With options such as exchanges, store credit, gift cards, and return to store, it creates more ways to retain revenue while helping reduce the direct cost of refunds and returns.
ZigZag is the world’s most connected platform for post-purchase experience and returns, enabling real parcel movement across a global network. With 10,000+ carrier routes and direct integrations, it keeps processes connected and easier to manage.
For Shopify retailers, ZigZag links orders and returns to deliver actionable insights, stronger data analysis, efficient carrier management, and clearer visibility at every stage.
From refund deduction fees and paid returns to free first return policies and enhanced customer communications, ZigZag helps teams manage returns while balancing efficiency, customer experience, and commercial outcomes.
Built for Shopify, ZigZag makes post-purchase and returns management hassle-free for teams and seamless for customers, with configurable returns logic based on customer type, country, order value, and other business conditions.
ZigZag’s Returns Platform helps manage complex returns through one connected portal, with tools to retain revenue, apply business rules, and create smoother post-purchase experiences across markets, carriers, and customer touchpoints.
For Shopify stores, this gives teams greater control at scale, supporting domestic and international workflows, customer-friendly options, and connected processes while maintaining visibility across returns, exchanges, refunds, and the wider post-purchase journey.